Legal
Terms of use
The rules for using xzonemedia.com and the artist portal, and what you agree to when you send us music.
Last updated 3 October 2026
These terms govern your use of xzonemedia.com and the artist portal. By using the site you accept them. If you do not accept them, please stop using the site.
Work we do for you is governed by its own written agreement. A studio booking, an equipment hire, a distribution agreement or an event contract sits above these terms, and where the two conflict, that agreement wins.
Who we are
This site is operated by XZONE MEDIA LTD, a company registered in England and Wales, company number 15333219, registered office Suite A, 82 James Carter Road, Mildenhall IP28 7DE. You can reach us at hello@xzonemedia.com or on 020 3576 5770.
Other terms that apply
Our privacy notice explains what we do with personal information, and our cookie policy explains what is stored on your device. Both form part of your use of this site.
Changes
We amend these terms from time to time. The date at the top of the page is the date of the current version, and the version in force is the one published when you use the site. We may also change, suspend or withdraw any part of the site without notice, including while we are working on it.
Using the site
You may use this site for your own lawful purposes. You may not:
- use it in any way that breaks the law, or for any fraudulent or harmful purpose;
- try to gain access to any part of the site, the portal, our servers or any connected system that you have not been given access to;
- interfere with the site, introduce anything malicious, or attempt to overload or disrupt it;
- collect material from it by automated means, including scraping or bulk downloading, without our written permission;
- use another person’s account, or let anyone else use yours.
We may suspend or withdraw access if you breach any of this, and we will report conduct we believe to be criminal to the appropriate authorities.
Artist portal accounts
Portal accounts are created by us. There is no public registration, and an account is issued only to someone we have invited.
You are responsible for keeping your password confidential and for everything done under your account. Tell us straight away at hello@xzonemedia.com if you think someone else has your details. We may disable an account at any time where we reasonably believe it is being misused or that it puts other accounts at risk.
The figures shown in the portal come from reporting passed to us by the stores and by our distribution partner. They are shown as we receive them, they are not a statement of account, and recent periods in particular are incomplete while reporting settles. Payment is dealt with under your distribution agreement, not here.
Music and other material you send us
This applies to anything you upload or send through the site, including audio, artwork and the information you give about a release.
By sending it, you confirm that you own it or have the rights to send it, including for any samples, interpolations, featured performers, producers and artwork, and that it does not infringe anyone else’s rights or break the law.
You keep ownership of everything you send. You give us permission to store it, copy it internally and listen to it, so that we can assess it, and if your music is selected, to prepare and deliver the release. That permission is limited to those purposes and ends when we have finished with the material, except where we are required to keep records.
Sending us a submission does not create an agreement between us and does not oblige us to select anything or to give reasons. We may be working on similar material already, and a submission does not make anything confidential unless we have separately agreed confidentiality in writing. We may remove or refuse anything we believe to be unlawful or infringing.
Our content
We own or are licensed to use everything on this site, including the text, photography, video, design, code, and the XZONE and XZONE MEDIA names and marks. You may view it and print or download extracts for your own use. You may not copy, republish, adapt, frame or use any of it commercially without our written permission.
Other companies’ names, marks and logos that appear on the site belong to their owners, and their appearance does not imply any endorsement or partnership beyond what is stated.
Links and third-party content
Where the site links to other websites, or embeds video or other content hosted elsewhere, that material is not under our control and we are not responsible for it. A link is not a recommendation.
You may link to our home page provided you do so fairly and do not suggest any association or endorsement that does not exist. We may withdraw permission to link at any time.
Information on the site
The content of this site is general information about what we do. It is not advice, and it is not an offer. Service descriptions, timescales and availability may change, and nothing on the site forms part of a contract unless it is set out in a written agreement between us.
Availability
We do not promise that the site or the portal will always be available or free from interruption. Access may be suspended for maintenance, for repairs, or for reasons beyond our control.
Our liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. If you are a consumer, nothing in these terms affects your statutory rights.
Otherwise, and so far as the law allows, we are not liable for any loss of profit, loss of business, business interruption, loss of anticipated savings, loss of goodwill or loss of data arising from your use of this site, and our total liability in connection with your use of this site is limited to £100.
This clause is about using the website. Our liability for work we carry out for you is dealt with in the agreement covering that work.
Viruses
We do not guarantee that this site is free from anything harmful, and you are responsible for configuring your own equipment and for using your own virus protection.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in the courts of the part of the United Kingdom where you live.
Contact
Questions about these terms go to hello@xzonemedia.com, or write to XZONE MEDIA LTD, Suite A, 82 James Carter Road, Mildenhall IP28 7DE.